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CapMate®Caption & Subtitle Quality Control

and Creation System

Free Whitepaper for you!!

Free Whitepaper for you!!

Overview

High-quality subtitle delivery requires far more than accurate transcription. Captions/Subtitles must comply with strict technical, linguistic, and platform-specific standards—covering reading speed, line length, avoiding burnt-in text overlap, timing accuracy, punctuation, speaker and regional guidelines.

Traditionally, these checks are performed manually, making caption and subtitle QC slow, inconsistent, and difficult to scale across large content volumes and multiple vendors.

CapMate, our cloud-native caption/subtitle quality control software, addresses this challenge by utilizing AI- powered automation.

CapMate evaluates subtitle files against many technical rules, automatically detecting issues such as timing and sync mismatches, burnt-in text overlaps, reading speed violations, incorrect segmentation, formatting errors, and platform non-compliance—significantly reducing manual QC effort and rework.

Built on this strong QC foundation, CapMate also supports AI-based subtitle creation, with QC intelligence applied during generation to help prevent common compliance issues from appearing in the first place.

Whether subtitles are created manually, generated using AI, or sourced from external vendors, CapMate ensures consistent, broadcast-ready quality—making automated QC, the backbone of every subtitling and captioning workflow.

Overview

High-quality subtitle delivery requires far more than accurate transcription. Captions/Subtitles must comply with strict technical, linguistic, and platform-specific standards—covering reading speed, line length, avoiding burnt-in text overlap, timing accuracy, punctuation, speaker and regional guidelines.

Traditionally, these checks are performed manually, making caption and subtitle QC slow, inconsistent, and difficult to scale across large content volumes and multiple vendors.

CapMate, our cloud-native caption/subtitle quality control software addresses this challenge by utilizing AI- powered automation.

CapMate evaluates subtitle files against many technical rules, automatically detecting issues such as timing and sync mismatches, burnt-in text overlaps, reading speed violations, incorrect segmentation, formatting errors, and platform non-compliance—significantly reducing manual QC effort and rework.

Built on this strong QC foundation, CapMate also supports AI-based subtitle creation, with QC intelligence applied during generation to help prevent common compliance issues from appearing in the first place.

Whether subtitles are created manually, generated using AI, or sourced from external vendors, CapMate ensures consistent, broadcast-ready quality—making automated QC, the backbone of every subtitling and captioning workflow.

Key QC & Correction capabilities

CapMate delivers industry-leading automated subtitle QC, identifying, correcting, and preventing errors that commonly cause delivery rejections, rework, and inconsistent viewer experience.

Compliance
Compliance

CapMate’s comprehensive QC engine ensures subtitles comply with industry formats such as SCC, IMSC, TTML, STL, and SRT. It detects and corrects structural issues including invalid timecodes, unsupported characters, and formatting errors, while validating platform-specific requirements for Netflix, Prime Video, Disney+, ViacomCBS, and more.

Caption-Audio Sync
Caption-Audio Sync

CapMate automatically detects and corrects subtitle–audio synchronization issues, supporting both homogeneous and industry-first heterogeneous sync across languages. Built-in review and editing tools, along with precise manual adjustment controls, provide complete flexibility for fine-tuning subtitle timing.

Burnt-in-text overlap
Missing Subtitles & Forced Narratives

CapMate automatically identifies missing subtitle segments and enables quick insertion and correction. It also detects foreign-language dialogue, suggests translations into the subtitle language, and supports creation of accurate forced narrative subtitles for compliant content delivery.

Timing Issues
Burnt-in-text overlap & extraction

CapMate automatically detects overlaps between subtitles and burnt-in on-screen text, enabling corrective adjustments for clear readability. Subtitles can be repositioned automatically to avoid visual conflicts. CapMate also supports extraction of subtitles from videos containing burnt-in captions.

Profanity
Profanity, Spelling & Grammar

CapMate detects profanity and abusive language in subtitles, enabling configurable replacements. It also performs English spelling, grammar, and punctuation validation, allowing reviewers to easily accept or reject suggestions before exporting clean, delivery-ready subtitle files.

Quality Score

CapMate generates quality scores for both original and auto-corrected subtitles, along with confidence scores for subtitle–audio sync corrections. These insights help teams quickly prioritize content requiring manual review, improving efficiency across large subtitle volumes.

Review
Review & Editing

CapMate provides a powerful browser-based review and editing environment with synchronized audio and video preview. Users can edit subtitle text, timing, and styling, while visual timelines display waveforms, speech events, silence segments, missing subtitles, foreign- language sections, and audio cues.

Collaboration

CapMate enables seamless project sharing for collaborative subtitle review and editing. Teams can work together in real time, share faults with suppliers, and provide clients controlled access for review and approvals—streamlining communication and accelerating delivery cycles.

Compliance
Compliance

CapMate’s comprehensive QC engine ensures subtitles comply with industry formats such as SCC, IMSC, TTML, STL, and SRT. It detects and corrects structural issues including invalid timecodes, unsupported characters, and formatting errors, while validating platform-specific requirements for Netflix, Prime Video, Disney+, ViacomCBS, and more.

Caption-Audio Sync
Caption-Audio Sync

CapMate automatically detects and corrects subtitle–audio synchronization issues, supporting both homogeneous and industry-first heterogeneous sync across languages. Built-in review and editing tools, along with precise manual adjustment controls, provide complete flexibility for fine-tuning subtitle timing.

Burnt-in-text overlap
Missing Subtitles & Forced Narratives

CapMate automatically identifies missing subtitle segments and enables quick insertion and correction. It also detects foreign-language dialogue, suggests translations into the subtitle language, and supports creation of accurate forced narrative subtitles for compliant content delivery.

Timing Issues
Burnt-in-text overlap & extraction

CapMate automatically detects overlaps between subtitles and burnt-in on-screen text, enabling corrective adjustments for clear readability. Subtitles can be repositioned automatically to avoid visual conflicts. CapMate also supports extraction of subtitles from videos containing burnt-in captions.

Profanity
Profanity, Spelling & Grammar

CapMate detects profanity and abusive language in subtitles, enabling configurable replacements. It also performs English spelling, grammar, and punctuation validation, allowing reviewers to easily accept or reject suggestions before exporting clean, delivery-ready subtitle files.

Quality Score

CapMate generates quality scores for both original and auto-corrected subtitles, along with confidence scores for subtitle–audio sync corrections. These insights help teams quickly prioritize content requiring manual review, improving efficiency across large subtitle volumes.

Review
Review & Editing

CapMate provides a powerful browser-based review and editing environment with synchronized audio and video preview. Users can edit subtitle text, timing, and styling, while visual timelines display waveforms, speech events, silence segments, missing subtitles, foreign- language sections, and audio cues.

Collaboration

CapMate enables seamless project sharing for collaborative subtitle review and editing. Teams can work together in real time, share faults with suppliers, and provide clients controlled access for review and approvals—streamlining communication and accelerating delivery cycles.

Key Subtitle Creation & Automation capabilities

In addition to automated QC, CapMate offers integrated subtitle creation tools that accelerate turnaround while maintaining quality, consistency, and delivery compliance.

AI-Based Caption/Subtitle Generation

CapMate enables AI-based subtitle generation tightly integrated with its automated QC intelligence. Subtitles are created with built-in validation for timing, segmentation, reading speed, and formatting—helping prevent common compliance issues and reducing downstream QC effort and rework.

Audio Cues on Timeline

CapMate displays key audio events directly on the timeline, enabling users to easily verify and refine generated subtitles. These visual cues support accurate timing, improved segmentation, and informed editing—enhancing subtitle clarity, usability, and delivery readiness.

AI-Based Translation

CapMate enables creation of multilingual subtitles using an integrated AI-based translation engine. Verified primary subtitles can be translated into additional languages, with intelligent alignment to original timing and segmentation—ensuring consistency, readability, and faster global content delivery.

AI-Based Caption/Subtitle Generation

CapMate enables AI-based subtitle generation tightly integrated with its automated QC intelligence. Subtitles are created with built-in validation for timing, segmentation, reading speed, and formatting—helping prevent common compliance issues and reducing downstream QC effort and rework.

Audio Cues on Timeline

CapMate displays key audio events directly on the timeline, enabling users to easily verify and refine generated subtitles. These visual cues support accurate timing, improved segmentation, and informed editing—enhancing subtitle clarity, usability, and delivery readiness.

AI-Based Translation

CapMate enables creation of multilingual subtitles using an integrated AI-based translation engine. Verified primary subtitles can be translated into additional languages, with intelligent alignment to original timing and segmentation—ensuring consistency, readability, and faster global content delivery.

Unified Subtitle QC & Creation Workflow

CapMate unifies automated quality control, correction, and subtitle creation into a single, streamlined workflow—allowing teams to move seamlessly from ingestion to delivery with full visibility, automation, and control.

CapMate is built to integrate seamlessly into existing localization and media supply-chain workflows. Users can access the platform through an intuitive web interface or integrate directly using REST APIs. CapMate is also pre-integrated with leading workflow and media asset management solutions.

As a native cloud solution, CapMate automatically scales QC processing nodes based on incoming workload. This removes content queuing and ensures predictable turnaround times, even when processing large content volumes.

CapMate follows a robust security framework aligned with Venera’s SOC 2–certified operational policies. Secure access mechanisms such as cross-account roles and strict permission controls help protect customer media assets and ensure enterprise-grade data security.

Delivered as a fully managed SaaS platform, CapMate’s infrastructure, availability, and SLAs are handled entirely by Venera—eliminating the need for customers to deploy, maintain, or scale systems internally.

Technical specifications

Formats

Input Formats
SRT, SCC, IMSC, TTML, DFXP, SMPTE-TT, EBU-STL, WebVTT, iTT, PAC

Export Formats

All supported input formats
Export available in the same format as input
Cross-format export supported for selected format combinations

Subtitle Generation

AI-based subtitle generation directly from media
Integrated QC validation during subtitle creation
Support for generation-ready formats with immediate review and correction
Optional AI-based translation for creating multilingual subtitles from verified primary subtitles

Analysis & Quality Control

Text Analysis: Number of lines, Line length, Caption positioning, Profanity detection, Spelling and punctuation checks, Missing translations

Timing Analysis: CPS, CPL, WPM, Minimum and maximum duration, Frame gap analysis

Text–Video Analysis: Detection of subtitle overlap with burnt-in on-screen text

Text–Audio Analysis: Subtitle–audio synchronization, Missing subtitles, Forced Narrative subtitles

Language Support: 50+ supported languages

Compliance Validation

Format-level validation for:
SRT, IMSC, TTML, DFXP, SCC, SMPTE-TT, EBU-STL, WebVTT, iTT
Platform-oriented structural and timing compliance checks

Burnt-in Text Detection, Spotting & Extraction

Automatic detection of video segments containing burnt-in text
Frame-level identification and navigation of overlap regions

Extraction of burnt-in subtitles as text

Review & Editing

Editing Capabilities

Subtitle text editing
Subtitle timing adjustments (sync, CPS, duration, caption gaps)
Caption positioning and alignment
Text find and replace
Automatic subtitle–audio sync correction
Case conversion (uppercase to mixed case)

Review Capabilities

Proxy generation for review workflows
Project sharing for review
Navigation and spotting of frames with burnt-in text and foreign language segments
Filter-based error navigation for focused correction and review

Our customers

Venera serves some of the finest companies of the world in helping improve their content QC operations. Here’s a snapshot of the brands who trust us.

Venera client cinidigm
Venera Client Disney
Venera Client Emilel
Venera client Extreme reach
Venera Client HBO
Venera Client Hearst
Venera NBC Universal
Venera Client NEC
Venera Client Sony
Venera Client Toei
Venera Client tokia
Venera Client TSP media

FAQ’s

What is the difference between Subtitle QC and Caption QC?

Subtitles focus on spoken dialogue (same or translated language) and assume the viewer can hear audio.

Captions include dialogue plus audio cues (speaker, sounds, music) and are designed for deaf or hard-of-hearing viewers. 

What types of QC issues does CapMate detect?

CapMate detects sync errors, burnt-in text overlaps, missing subtitles and forced narratives, reading speed and line length violations, punctuation errors, conformance violations, etc.

Does CapMate help in spotting QC issues quickly?

Yes, CapMate automatically pinpoints the exact location and type of issues, allowing users to jump directly to problem areas instead of manually reviewing entire files.

Does CapMate provide automatic correction for subtitle QC issues?

Yes, CapMate® can automatically correct a range of issues, it supports auto-correction for errors related to sync, duration (Min and Max), burnt-in overlaps, caption positioning, punctuation etc.

Does CapMate detect and correct subtitle–audio sync issues?

Yes, CapMate detects and corrects random-sync offset, segment-wise sync offset, and drift sync errors.

Can CapMate handle sync correction when subtitle and media languages differ?

Yes, CapMate supports heterogeneous sync correction where subtitle language differs from spoken audio, ideal for dubbed and multilingual content.

Can CapMate detect and correct burnt-in text overlaps?

Yes, CapMate detects overlaps across the entire frame and auto-corrects overlaps by changing position of subtitles.

Can CapMate extract burnt-in subtitles from video?

Yes, CapMate detects burnt-in subtitles and reports start time, end time, duration, and language, with export available as a CSV file.

Does CapMate detect punctuation violations?

Yes, CapMate performs punctuation QC and provides auto-suggestions for supported punctuations.

Can CapMate detect Redundant Subtitles?

Yes, it detects cases where subtitle text closely matches burnt-in subtitles in the video and flags redundant subtitles to prevent double-subtitling.

Does CapMate detect missing subtitles and forced narratives?

Yes, CapMate detects missing subtitle segments and forced narrative audio events.

Can subtitles be reviewed and edited in CapMate for timing, text, or position-related issues?

Yes. CapMate provides a built-in Editor/Review tool that allows users to review and edit subtitle timing, text, and on-screen position using an interactive timeline for precise and efficient corrections.

Does CapMate support AI-based subtitle generation?

Yes. CapMate generates subtitles from MP3, WAV, MOV, or MP4 files, automatically synced with audio and delivered as QC-validated, auto-corrected files.

How does CapMate ensure quality for generated subtitles?

Generated subtitles automatically undergo QC for readability, speed, line length, burnt-in overlaps, and conformance before delivery.

What is Caption Quality Score (CQS)?

CQS is a weighted score based on QC violations that reflects the overall quality of original and auto-corrected subtitle files.

What subtitle formats are supported by CapMate?

CapMate supports SCC, TTML, SRT, DFXP, SMPTE-TT, IMSC, EBU-STL, WebVTT, iTT, and PAC formats.

What media formats are supported in CapMate?

Supported formats include MP4 (H.264/AAC), audio-only MP4, WAV, MP3, and MOV.

Do I need to install CapMate to use it?

No. CapMate is a cloud-based SaaS platform accessible via a web browser or REST APIs.

Is CapMate available for trial?

Yes. CapMate is available for trial so users can evaluate its subtitle and caption QC capabilities before subscribing.

Blog articles

Our experts and thought leaders share their knowledge of technologies pertaining to QC solutions for digital media industry in these scholarly articles.

Is Automated QC enough? What about review & collaboration?
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Is Automated QC enough? What about review & collaboration?

For many years, Venera Technologies has been a leading provider of Automated Quality Control (AQC) solutions for professional media workflows.
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What Is Title Safe and Why It Still Matters in Modern Video Production
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What Is Title Safe and Why It Still Matters in Modern Video Production

In an age where digital screens dominate everything from smartphones to 4K TVs, some might wonder if traditional production standards...
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Heterogeneous Caption/Audio Sync Correction – A Novel Approach in CapMate®
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Heterogeneous Caption/Audio Sync Correction – A Novel Approach in CapMate®

Heterogeneous sync issues, once a daunting challenge for operators, are now addressed effectively by CapMate’s innovative approach.
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Automated validation of QR codes
2024

Automated validation of QR codes

QR code or Quick Response code is a two-dimensional barcode invented in 1994 by a Japanese company Denso Wave for...
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Security Measures in Quasar Native Cloud Video QC Service
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Security Measures in Quasar Native Cloud Video QC Service

Ensuring the security and quality of your cloud-based video content is essential for maintaining audience trust and complying with media...
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What is Cadence and why its validation is important?

Feb 14, 2024

Understanding video cadence (or pull-down) in the broadcast industry can be challenging. In this blog article, we will explain what Cadence (or Pull-down) is along with its practical application, and different pull-down patterns.

Frame Shifting or Blanking Shift Issue Unveiled

Dec 13, 2023

What is frame shifting, it's impact on video quality, and how to overcome the challenge effectively with automated QC tools?

qc-dolby-atmos

Understanding Dolby Atmos and its QC challenges

Aug 10, 2023

Dolby Atmos is a revolutionary leap in surround sound technology that takes the audio experience to a whole new level. Learn more about it.

Caption-Audio Synchronization issues due to editing: Automated QC and alignment 

Nov 1, 2023

By leveraging automated QC tools, content creators can ensure precise caption-audio synchronization, and save  time and resources while delivering high-quality, synchronized captions for their videos.

Importance of QC in Audio Phase issues

Aug 29, 2023

Audio phase plays a pivotal role in sound reproduction. Understand the causes of audio phase issues and their QC solution.

What is Cadence and why its validation is important?

Feb 14, 2024

Understanding video cadence (or pull-down) in the broadcast industry can be challenging. In this blog article, we will explain what Cadence (or Pull-down) is along with its practical application, and different pull-down patterns.

Frame shifting or Blanking shift issue unveiled

Dec 13, 2023

What is frame shifting, it's impact on video quality, and how to overcome the challenge effectively with automated QC tools?

Caption-Audio Synchronization issues due to editing: Automated QC & alignment

  Nov 1, 2023

Learn why caption-audio synchronization is important and how to deliver high-quality synchronized captions in your video using automated QC tools

Importance of QC of Audio Phase Issues

Aug 29, 2023

Audio phase is a complex and intricate phenomenon that plays a pivotal role in sound reproduction. Understand the causes of audio phase issues and its solution

Understanding Dolby Atmos and its QC challenges

Aug 10, 2023

Learn about the revolutionary technology of Dolby Atmos that takes your sound experience to a new level.

Subtitle QC

CapMate 101 – Caption/Subtitle Files Verification and Correction Solution

Aug 4, 2022

Many of our customers had been telling us that the process of validating and correcting closed caption files is tedious, time consuming and costly! And that they needed an innovative QC solution...

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Understanding GOP – What is “Group Of Pictures” and Why is it Important

May 4, 2022

GOP or “Group of Pictures” is a term that refers to the video structure representing how digital video is grouped. But before we get into understanding GOP, let’s start with the basics...

Dialog Gated Loudness

Dialog-gated Audio loudness and why it is important

Apr 13, 2022

Learn what is dialog gated loudness, it’s importance in video content, and how our QC products can help you detect it in an automated manner...

Our solutions

Quasar

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Cloud-based QC report review and collaboration, designed as a companion to Quasar.

Pulsar

Automated File based QC

On-premise File based QC system for Automated QC system of audio-visual assets. It allows QC of media content to detect a wide range…

Pulsar PPU

Usage based File QC

Usage-based on-premise QC system. This allows users to make use of rich Pulsar QC capabilities while paying on usage basis. Pulsar PPU is ideal for small organizations…

QCaaS

QC as a service

Designed for organizations who want us to perform QC on their content using Pulsar/Quasar/CapMate file QC systems. This allows organizations…

Other solutions

Quasar

Native Cloud File QC

Cloud Native file QC service that allows Automated QC of media content to detect a wide range of Audio, Video issues. Includes support for…

Pulsar

Automated File based QC

On-premise File based QC system for Automated QC system of audio-visual assets. It allows QC of media content to detect a wide range…

Pulsar PPU

Usage based File QC

Usage-based on-premise QC system. This allows users to make use of rich Pulsar QC capabilities while paying on usage basis. Pulsar PPU is ideal for small organizations…

QCaaS

QC as a Service

Designed for organizations who want us to perform QC on their content using Pulsar/Quasar/CapMate file QC systems. This allows organizations…

Other solutions

Quasar

Native Cloud File QC

Cloud Native file QC service that allows Automated QC of media content to detect a wide range of Audio, Video issues. Includes support for…

Pulsar

Automated File based QC

On-premise File based QC system for Automated QC system of audio-visual assets. It allows QC of media content to detect a wide range…

Pulsar PPU

Usage based File QC

Usage-based on-premise QC system. This allows users to make use of rich Pulsar QC capabilities while paying on usage basis. Pulsar PPU is ideal for small organizations…

QCaaS

QC as a Service

Designed for organizations who want us to perform QC on their content using Pulsar/Quasar/CapMate file QC systems. This allows organizations…

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